Demelza Orthopaedic Closed Toe Sandals
Upper: Leather with contrast stitching · Footbed: Orthopaedic, cushioned · Fastening: Adjustable ankle strap
Order today → ships by Fri 18 Sep
Colour: White
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Mix & match any styles and sizes
- Buy 2 pieces Extra 10% offsave $15.99 on 2
- Buy 3+ pieces Best value Extra 15% offsave $35.99 on 3
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- Free shipping
- 30-day exchanges
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Optional shipping protection $3.95 AUD — add it in the cart.
Why you’ll feel good about this
- Built for the whole day, not just the first hour.
- A real person answers every email — within 1 business day, Monday to Friday.
- Find your fit with 30-day exchanges — contact us to get started. No restocking fee.
Design notes
Design notes
Support underneath, a closed toe on top. A cushioned, contoured footbed with an adjustable ankle strap, cut out across the front so your foot still gets air.
Why you'll love it
- Contoured footbed — an orthopaedic shape that cradles the foot for extended wear
- Leather upper with contrast stitching — a durable construction that holds its shape
- Adjustable ankle strap — you set the hold, so nothing slips at the heel
- Closed toe with cutouts — protection at the front, air through the middle
Details
- Type — Closed-toe fisherman sandals
- Footbed — Orthopaedic, cushioned
- Upper — Leather with contrast stitching
- Fastening — Adjustable ankle strap
- Toe — Closed, with cutout detail
- Sizing — The maker advises taking the next size up if you are between sizes
- Colour — White
- Wear it for — Long days on your feet
Doesn’t fit? 30-day exchange — just email us first.
Size guide
Size guide
How to pick your size — take your usual Australian shoe size and read the EU or US equivalent from the table below.
Size conversion. Our shoes are labelled in Australian women’s sizes.
| AU | EU | US |
|---|---|---|
| 5 | 36 | 6 |
| 6 | 37 | 7 |
| 7 | 38 | 8 |
| 8 | 39 | 9 |
| 9 | 40 | 10 |
| 10 | 41 | 11 |
This style: AU sizes run one number below US — an AU 8 is a US 9 (EU 39). Measure your foot heel to toe and take the size whose foot length is equal to or just above your own. If your foot is on the wide side, take the next size up.
Between two sizes? Email us before you order — a real person will tell you which one to take. Full guide: Size guide (converts AU to UK, US and EU).
Care
Care
Wipe clean with a soft damp cloth and air dry away from direct heat. Rotate with another pair on long days — the footbed keeps its shape longer.
Shipping & returns
Shipping & returns
Dispatch: 1–2 business days (Monday to Friday).
Delivery: 5–10 business days (Monday to Friday) Australia-wide, with tracking.
Cost: free Australia-wide on every order. We ship within Australia only.
Exchanges and returns: email us within 30 days of delivery and we'll take it from there. No restocking fees. Prefer a form? Use our return form. For a change of mind you cover the return postage; if an item is faulty or not what you ordered, we cover it. This sits on top of your rights under the Australian Consumer Law.
Full detail: Shipping & Delivery · Returns & Exchanges
Frequently asked questions
Frequently asked questions
When will my order arrive?
We check and pack your order within 1–2 business days (Monday to Friday). Delivery takes 5–10 business days after dispatch. You'll get a tracking link by email as soon as your parcel leaves the warehouse. Full details: Shipping & Delivery.
How much does shipping cost?
Standard shipping is free Australia-wide on every order — no minimum.
What size should I order?
Check the Size chart for AU, EU and US shoe-size conversions. For personal sizing advice, email support@sereinelabel.com with your foot length and the style you’re considering.
Can I exchange an item for a different size or colour?
Yes. Email support@sereinelabel.com within 30 days of delivery — or send us the same details through our return and exchange form — and we'll arrange an exchange for the same item in your preferred size or colour, subject to availability. You post the original back (return postage is paid by you). Once your return arrives and has been checked, we send your replacement within 1–2 business days. If your size or colour has sold out by then, we refund you instead.
How do refunds work?
Email us within 30 days of delivery — or use the same return and exchange form — and we'll confirm your return authorisation and the return address. Items need to be unworn, unwashed and in original condition with tags attached. There's no restocking fee. We refund your original payment method within 7 business days of your return arriving and being checked. On a change of mind the original shipping charge isn't refunded; if an item was faulty or incorrect, you get everything back. Full details: Returns & Exchanges.
Full list: Frequently Asked Questions
support@sereinelabel.com — a real person replies within 1 business day, Mon–Fri.
